Your 30 day money back guarantee

We have had some amazing results with Flexibak and we really hope it works for you. Research shows that the longer you have had your condition, the longer you will need to exercise with Flexibak to enjoy its benefits.

This is why we are happy to offer our unconditional 30 day money back guarantee. If you exercise for 10 minutes a day, every day for 30 days, and after that time feel it hasn’t worked for you we will gladly refund your money.

Flexibak Limited and its Distributors promise to refund the purchase price of the Flexibak on return of the product in its original condition together with the Proof of Purchase within thirty (30) days of the date of purchase should the product fail to meet the customer’s expectations or requirements; or if the product fails to improve the customer’s condition.

"On average we see less than 3% of Flexibaks returned from customers who do not find it beneficial."

By this Consumer Guarantee, Flexibak Limited guarantee your Flexibak to be free from defects in materials and workmanship for a period of one year from the date of original purchase.

If your Flexibak proves to be defective due to improper materials or workmanship during this period then Flexibak Limited will, without charge for labour or parts, repair or (at Flexibak Limited’s discretion) replace the defective parts or entire product upon the Conditions set out below.



This Guarantee will be granted only when the Proof of purchase is presented together with the defective item.
Flexibak Limited reserves the right to refuse Free of Charge guarantee service if the original receipt cannot be presented as specified above.
This Guarantee does not cover damage resulting from modifications that may be made to the product.
This Guarantee covers none of the following:

  • Periodic maintenance and repair or replacement of parts due to normal wear & tear.
  • Any adaptation or changes to alter the product from its normal purpose.
  • Use of the Flexibak in non-domestic environments.


Damage resulting from:

* Misuse including but not limited to:
(i) failure to use the Flexibak for its normal purpose or in strict accordance with Flexibak’s instructions and recommendations on the proper use of the product, and
(ii) use of the product in a manner inconsistent with safety standards in force in the country where it is used.

  • Repair carried out by persons not authorised by Flexibak Limited
  • Accidents, water, fire or any cause beyond the control of Flexibak Limited.
  • Use of the Flexibak in a sauna or steam-room or similar conditions.

5. This guarantee does not affect the consumer’s Statutory Rights under applicable national laws in force, nor the consumer’s rights against the dealer arising from their sales/purchase contract.

Should you need to return the product for any reason please contact your original supplier or telephone+44 (0) 1452 856 899 where our operators will be pleased to handle your enquiry.

Registration of Persons Placing General Medical Devices on the Market. Flexibak is registered with the Medicines and Healthcare products Regulatory Agency, (MHRA) as a Class 1 Device under the classification of Rehabilitation Equipment.
Reference Number CA 012614

СЄ: Flexibak is also registered with the Australian Regulatory Authorities as a “Medical Device Class 1” under the Reference Number ARTG 198479


 Taking care of your Flexibak

Your Flexibak has been designed with materials that require very little cleaning; just a use a soft cloth to remove any dust or other particles that may of built up. Please do not use any strong chemical cleaners or immerse your Flexibak in water to clean it.

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"I've been to the doctor a number of times but I've been told it's down to general wear and tear. I have taken tablets and painkillers for it but they only ever work for a little while. I'm absolutely delighted with the results from the Flexibak."
Kathy H

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I am a 47 year old Graphic Designer. I sit at a computer screen for much of the day and suffer from occasional lower back pain; when this strikes, Flexibak is the difference between working and being unable to work ....

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It Works!

Read Steve Lydon's and other stories

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If you feel it hasn’t worked for you we will gladly refund your money. Satisfaction guaranteed or your money back!

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See it in action

Watch video of Flexibak in action.

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Free with every order

Full colour instruction booklet, DVD, Wall Chart with additional exercises & "Basic Back Care Booklet".

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Damaged back?

Flexibak repairs the back

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Easy to use

10 minutes everyday for 1-5 weeks will prove to you that Flexibak can relieve lower back pain.

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